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ATTENTION BIDDER!
Please wait patiently for NMC to review your registration information. During this time you will receive an email from BidSpotter. It will read, “You have been registered to bid pending the auctioneer’s approval”. Once you have been approved by the Auctioneer (NMC), you will receive another email from BidSpotter that will read, “You are approved to bid”.Registration Approvals will not begin until the day that the auction opens.
It is recommended registration be completed at least 72 hours before an event to ensure that all registration requirements are met and to resolve any issues that may occur prior to the sale start. If you do not register within this time frame, this does not mean you cannot register. However, late registrations may delay bid approval.
Bidding Deposits:For bidding approval, at its discretion, NMCmay:
- Contact Bidders via email or telephone before or during the sale to provide a deposit.
- Require a deposit of not less than twenty-five percent (25%) of the Buyer’s Total Purchase Price.
- Require a deposit up to $10,000.00 USD (refundable without purchase) for lack of sufficient Bidspotter history e.g. first time Bidspotter registrant, and or negative bidding history.
Bidder will be notified if it is determined a deposit must be made.
Unless otherwise instructed, deposits are requested as wire transfer only.
If NMC does not receive a response from its attempts to contact Buyer or if the Buyer does not provide a deposit, NMC reserves the right to refuse or cancel Buyer’s bids and re-sell Goods.
Sales Tax:
If you are tax exempt, please submit the appropriateSales Tax Formimmediately (i.e. NOW) to avoid payment delay. You can send in this form via fax 818-574-6596 or emailaccounting@newmillcapital.com. NMC will not remove sales tax from your invoice unless presented with this information at each auction.
Payments:
NMC must receive the total purchase price no later than 24 hours from receipt of invoice.
Acceptable Payment Methods:
1. Cashier’s Check
2.Money Order
3. Wire Transfer
4.Direct Deposit of Cash, Cashier's Check or Money Order ONLY into NMC account at a local JPMorgan Chase Bank. NOTE: Buyer must email receipt of bank deposit with BIDDER NUMBER and AUCTION NAME to accounting@newmillcapital.com.
OVERNIGHT MAILTO:New Mill Capital Holdings, LLC
50 Louis Street NW
Suite 601
Grand Rapids, MI 49503
Wire TransferInstructionswill be emailed to Buyers when invoiced.
PLEASE NOTE:COMPANY CHECKS & CREDIT CARDS ARE NOT ACCEPTABLE AS PAYMENT
Removal:
All removal must be complete by: TBD
Removal will be BY APPOINTMENT ONLY.
Removal will take place during normal business hours.
No buyer will be allowed to begin removal prior to payment in full of auction invoice.
If someone other than the registered bidder at an auction sale will be picking up and removing equipment, please complete this form to designate an“Authorized Agent”.
NMC is not responsible for any items damaged during the process of removal.
Rigging/Shipping:
No Outside Rigging Companies Will Be Permitted To Work Onsite.
Rigging Prices are posted in the descriptions of each lot. The listed rigging prices are in addition to your bids and buyer’s premium and, as a convenience to buyers, will be invoiced with your winning auction invoice from NMC. Listed rigging fees are for equipment disconnect and simple loading of equipment onto Winning Auction Buyers’ Domestic Trucks/Trailers. For international shipping container loading or special requirements, such as palletizing, skidding, crating, etc, please contact the rigger directly for a quote. Please contact the rigging company for a quote for any items that indicate “Contact Rigger”.
For rigging questions and or removal appointments, please contact the rigger below:
Contact NMC Directly for Rigger Contact Info
Buyer is responsible for the full cost of rigging and shipment.
NOTE: New Mill Capital does not pack, ship, store, crate or rig items. Buyers may either pick up their items at the designated auction site personally or can arrange for a third party logistics firm to manage the shipping process for them. If someone other than the registered buyer at the sale is designated to pick up those purchased assets, the buyer must: 1) Contract with an independent logistics firm or other representative who will dismantle, crate, pack, or ship your purchased items. 2) Coordinate the removal of those purchased items to meet the time deadlines indicated on this page. 3) Submit an“Agent Release Authorization”form which will allow New Mill Capital to release items to a third party contractor for shipping, crating or packing purposes. Since New Mill Capital does not ship the items, we do not obtain/prepare any export licenses/documents. *New Mill Capital finds and displays one or more local logistics service providers who understand our removal process, offer specific services, and have certain skills and capacities. We offer this service to you without representations or warranties of any kind whatsoever.
If you have any questions, please call NMC headquarters at 888-801-6032 or emailinfo@newmillcapital.com.
Thank You For Bidding!
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BidSpotter Customer Service Support Department
Have a question pertaining to the bidding process?
Visit ourFrequently Asked Questions!
You can also start a live chat with a Bidspotter Support Representative by selectingLive Chatat the top of Bidspotter.com. More information on our chat system can be found byclicking here.
Customer Support Hours:
- Monday – Friday, 8:00 AM EST – 8:00 PM EST
Email:support@bidspotter.com
Office:(253) 858-6777Toll Free:(866) 597-2437
Frequently Asked Questions
NEW MILL CAPITAL HOLDINGS, LLC
TERMS OF SALE
Set forth below are the terms and conditions (the “Terms”) that shall apply to every bid or purchase by any party (“Buyer” or “Bidder”) either directly from New Mill Capital Holdings, LLC (“NMC”) as an owner of any item, goods, fixtures or real property, or in a transaction (“Transaction”) in which NMC serves as broker, agent, liquidator or auctioneer for any third party owner. The Terms apply to every transaction, including without limitation, public auctions conducted by NMC or conducted by its partner companies and direct purchases by Buyer of any item either before, after or independent of any public auction.
TERMS AND CONDITIONS
1.All machinery, equipment, merchandise and other items (the "Goods") are sold on an "AS IS/WHERE IS" basis with no warranties or representations whatsoever, either express or implied. Neither NMC, any client, owner of the Goods, consignor nor anyone acting on their behalf, make any warranties or representations of any kind or nature with respect to the property, its condition, condition suitable for safe operation, particular use, availability or inclusion of applicable programs to operate Goods, or its value, and in no event shall they be responsible for the correctness of description, genuineness, attribution, provenance, title, chain of title, authenticity, authorship and completeness. All Goods are sold on an individual lot basis and not in conjunction with or contingent upon Buyer or Bidder winning or taking delivery of any other lot or Goods unless otherwise agreed to in writing by NMC. No bid at the auction or payment of winning bids shall be in any way continent upon the winning Bidder or Buyer’s outside financing or internal company approval post auction sale. PROSPECTIVE BIDDERS ARE STRONGLY URGED TO CONDUCT THEIR OWN INSPECTION OF THE LOTS THROUGH PRIVATE OR OPEN INSPECTION DATES MADE AVAILABLE TO ALL PROSPECTIVE BIDDERS. No statement (oral or written), including any catalog description or photographs at any auction, or elsewhere shall be deemed such a warranty or representation, or any assumption of responsibility of any kind or nature, whatsoever. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ANY AND ALL WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY OF GOODS ARE EXPRESSLY DISCLAIMED.
2.Registration. Buyers must register as Bidders prior to bidding at any auction sale. All Bidders must provide their name, company (if applicable), mailing address and phone number prior to the auction. Bidders are required to deposit with NMC a valid Visa or MasterCard to secure its obligations hereunder. Electronic Bidders are required to provide a valid email address and Visa or MasterCard number, together with security code. In its sole discretion, NMC may charge Bidders a registration fee or deposit for electronic or onsite bidding and also maintains the right to deny approval of registration of any bidder for any reason it sees fit. Registration fees or required deposits will be clearly displayed during the registration process or communicated directly to Bidders prior to registration approval. For any and all winning bids, the registered party or parties and company’s liability to perform in accordance with the purchase and terms of sale is joint and several.
3.Deposits. For onsite bidding, NMC requires a non-refundable deposit of not less than twenty five percent (25%) of the Buyer's TOTAL PURCHASE PRICE by the end of sale day - with the balance due by the end of the next business day. The non-refundable deposit can be in the form of cash, a cashier’s check, or business check with a bank letter of guarantee or, at NMC’s option, by way of a charge to the credit card referred to in Paragraph 2, above. For Electronic Bidders, at its discretion, NMC may contact Bidders via email or telephone before or during the sale to require a bank letter of guarantee or wire transfer as a deposit. If NMC does not receive a response from its attempts to contact Buyer or if the Buyer does not provide a deposit, NMC reserves the right refuse Buyer’s additional bids with Buyer responsible for all lots or Goods purchased to that point or to cancel Buyer's bids and re-sell Goods. Online Buyers shall effect payment in full no later than twenty-four (24) hours after receiving an invoice from NMC.
4.Invoices & Payment Instructions. Winning Bidders can request a printed, paper invoice from the Accounting Manager at the auction or sale location during or after the sale or auction. Electronic Bidders will be sent an electronic invoice to the email address provided during registration. Invoices can be faxed upon request. Detailed payment instructions for each sale are available in the printed auction or sale lot catalog at the sale or auction location on the day of the sale or auction. Electronic Bidders will be sent detailed payment instructions via email along with their invoice.
5.Payments. NMC must receive the balance of the total purchase price no later than the close of business on the day following the auction for onsite sales or 48 hours after the last lot of the sale closes for online sales (the "Final Payment Date"). For online winning bidders, NMC sends winning invoices to bidders to the email provided at registration. No other communication from any party including any online bidding platform will be deemed an award of winning bid or invoice. All payments must be in the form of cash deposit, cashier's or certified check or federal wire transfer of immediately available funds. All of the foregoing must be in form, scope and substance acceptable to NMC in its sole discretion. Credit cards, which are accepted for electronic bidding registration and for payment of deposit will not be accepted for payment of the balance of the total purchase price, however, if Buyer or Bidder is in default of payment, NMC reserves the right to charge the credit card on file for up to the full winning bid, inclusive of buyers premium and sales tax. No title shall pass to Buyer until the total purchase price and all Taxes (defined in Section 6 below) have been paid to NMC in collected funds.
6.Taxes. Buyer must also pay to NMC on or before the Final Payment Date, all sales, export, use, delinquent taxes due and penalties thereon, and all other applicable taxes due to any federal, state or local taxing authority (the "Taxes") as a result of Buyer's purchase, including without limitation, any taxes arising from any Buyer's Premium (as defined in Section 7 below). To receive the benefit of any sales tax exemption, Buyer must supply NMC with a state sales tax exemption certificate acceptable in form, scope and substance to NMC in NMC'S sole discretion. If Buyer does not submit evidence of their exemption prior to the close of the auction, Buyer will be charged sales tax, which may be refunded upon Buyer providing documents necessary to prove their qualified exemption within 15 business days from the date of purchase. After 15 business days, Buyer will be required to submit any refund request directly to the state for which the original sales tax was collected and remitted by NMC.
7.Buyer's Premium. NMC in its sole discretion may impose a Buyer's premium ("Buyer's Premium") on any Goods sold. The Buyer's Premium is a percentage that is added to the final purchase price (hammer price or closing price) of any item. NMC shall charge and collect from each successful Bidder a buyer's premium for each sale at the auction, in addition to the purchase price as bid. NMC makes the Buyer's Premium information available in writing electronically or in printed format prior to each auction for each of the Goods identified for auction or sale.
8.Removal. (1) Unless otherwise provided in writing by NMC, Buyers or their Agents must remove all Goods purchased before the final removal date and time announced by NMC or emailed to Bidders for online only sales prior to or during the auction (the "Removal Date"). NMC does not warrant that the Removal Date serves as any guarantee that Buyer may be able to take possession of Goods by the removal date. The Removal date is occupancy provided by NMC for Buyers to remove their Goods in accordance with the Terms and Conditions of Sale. NMC may choose to extend the Removal Date at its own discretion due to delay, act of God, government delay, government restrictions, prohibitions, public enemy, allocations or delays imposed by government authority, or other delays for which NMC sees fit for extension of the Removal Date (2) No Goods shall be removed until the full purchase price and all applicable Taxes thereon have been received by NMC in the form required herein. ANY ITEMS NOT REMOVED ON OR BEFORE THE REMOVAL DATE SHALL BE DEEMED ABANDONED AND NMC SHALL HAVE NO FURTHER OBLIGATION TO BUYER WITH RESPECT TO SUCH ITEMS EXCEPT THAT BUYER SHALL NONETHELESS BE OBLIGATED TO PAY THE BALANCE OF THE PURCHASE PRICE INCLUDING ANY BUYER’S PREMIUM AND ANY ADDITIONAL COSTS INCURRED BY NMC. BUYER CONSENTS THAT NMC MAY DISPOSE OF ANY AND ALL ITEMS NOT PAID FOR AND REMOVED BY THE REMOVAL DATE AND MAY RESELL, SCRAP, AND/OR OTHERWISE DISPOSE OF SUCH ITEMS. IN THE EVENT ABANDONED ITEMS OR GOODS BECOME AN INCURRED COST TO NMC TO DISPOSE OF OR ABANDONED ITEMS OR GOODS FURTHER DAMAGE NMC, NMC’S CLIENT, CONSIGNOR OR OWNER OF THE PREMISES WHERE THE GOODS HAVE BEEN ABANDONED, THEN BIDDER SHALL BE RESPONSIBLE FOR THE FULL AMOUNT OF ANY AND ALL DAMAGE OR COST OF SUCH CLAIM, COST OR JUDGEMENT INCLUSIVE OF ATTORNEYS FEES.
9.Buyer shall be responsible for the safe and proper removal of any Goods purchased by Buyer and to secure any permitting either individually or through a third party machinery mover, rigger or contractor required to remove Goods if such is required by federal, state or local government agency or entity. Title and risk of loss passes to Buyer upon full payment of invoice. NMC may remove any party or individual from the auction site for theft, attempted theft, unsafe behavior and harassment or unsafe work practices with no guarantee for re-entry to the auction site. NMC does not pack, ship, store, crate or rig items or Goods. In some instances, NMC may collect fees on behalf of a third party service provider. Any cost for rigging, machinery moving, or third party service providers invoiced by or collected by NMC for services, removal or rigging on behalf of any third party, rigger, machinery mover or contractor is done strictly as a convenience to Buyers and is remitted 100% to the party rendering the services. NMC’s invoicing and collection of such fees as a convenience or listing of third party service provider or riggers approved to work at the auction site in no way whatsoever represents any warranty, guarantee or implied liability of NMC related to any third party service provider, rigger, removal party, removal of Goods or endorsement of the listed third party service provider, riggers or exclusive rigger. NMC shall not be liable or responsible for any action or actions of any machinery mover, machinery rigger, contractor, third party transportation company, or for proper or timely delivery of Goods to Buyer. Buyers may either pick up Goods at the designated auction site personally or can contract with a third party agent to manage the removal process for them. Before Goods can be removed by an Agent, Agent must provide NMC with (1) proof of payment in full (Paid In Full Invoice) and (2) an "Agent Release Authorization" form which allows NMC to release items to a third party contractor for shipping, crating or packing purposes. If an exclusive rigger(s) is appointed to the auction, Buyer is urged to contact any third party service provider, the listed riggers or exclusive rigger(s) prior to bidding to determine in Buyer’s sole opinion and discretion that such party is fit to perform the services or removal and loading of Buyer’s Goods and to understand the fees and services to be rendered. When an exclusive rigger is assigned, buyer will abide to the posted fees. No exceptions.Should NMC collects rigging fees on behalf of an exclusive rigger or in the case of seller loading, Buyer accepts that any and all disputes and claims related to rigging and removal of Goods is between Buyer and the exclusive rigger or seller in the case of seller loading.
10.Goods that cannot be removed by hand carry from the auction site, or premises, or that require any utility disconnection, or tools to remove Goods, must be removed by a qualified, insured rigger, approved by NMC, including exclusive riggers. Before any removal, Buyer must provide NMC with a certificate of insurance from the rigger, which certificate must be in form, scope and content acceptable to NMC in NMC'S sole discretion. Without limiting NMC's discretion, such certificate must show that the rigger carries comprehensive liability insurance written by an insurance carrier of national standing, in an amount of not less than two-million dollars ($2,000,000.00) and naming NMC, any landlord, and building owner as an additional insured party. NMC will provide parties required to be listed as additional insured upon inquiry by the rigger or removal company to gain access to auction site for removal. Without limiting the generality of the foregoing, Buyer shall be responsible to restore and repair all real and personal property and fixtures that are altered or damaged as a result of Buyer's removal of the Goods to a condition substantially similar to the pre-removal condition. NMC shall review the repair and make a determination in its sole discretion, whether the repair is acceptable to NMC. NMC shall have no responsibility to disconnect utilities to the Goods, including but not limited to electric, gas, waste and water lines. Under any circumstance, utility disconnection shall take place at the first junction from the machinery, capped and left in safe condition. Electrical will be locked out, tagged out at the box with all conduit, wire and piping remaining in tact between the first disconnect and the lockout. Utility lines, air lines, etc. shall not be altered other than to be capped and left safe. In any removal of goods, the responsibility and liability of Buyer and Buyer’s rigger, representatives and contractors for any damage or loss due to removal of goods shall be joint and several. Buyer is solely responsible for the proper removal and storage in appropriate containers of all fluids, oils, hazardous chemicals, etc., from machinery purchased. Buyer does hereby indemnify NMC, the owner of the Goods and the owner of the premises in which the Goods are located, from any and all claims, damages, and losses arising from Buyer's actions or actions with respect to the Goods and Buyer's presence on the premises in which the Goods are located, including without limitation, injuries to persons or property and environmental violations or contamination. Risk of loss on any Goods shall pass to the Buyer upon payment in full to NMC of all sums due from Buyer in respect to the Goods.
11.Small Lot Removal. NMC shall have no responsibility whatsoever for any missing or lost items that can be removed by hand if such items have not been removed within forty-eight (48) hours of the conclusion of the sale. There will be NO removal of any lots until the auction is complete.
12.Default. Bidders must bid only on those items they are prepared to pay for and remove in accordance with the terms and conditions of this sale. All items awarded to high Bidders must be paid for by the Final Payment Date and removed by the Final Removal Date unless otherwise stated by NMC in writing. IN THE EVENT BUYER FAILS TO PERFORM CONTRACTUAL OBLIGATIONS (PAYMENT AND REMOVAL). BUYER WILL BE DEEMED TO BE IN DEFAULT AND NMC, AT ITS OPTION, MAY SCRAP, REMARKET OR RESELL THE PROPERTY, IN WHICH EVENT, BUYER WILL BE LIABLE FOR ALL LOSSES INCURRED INCLUDING THE DIFFERENCE BETWEEN BUYER’S WINNING BID PRICE AND THE RESALE PRICE, COSTS OF RESALE AND ANY LOSSES INCURRED BY NMC OR NMC’S CLIENT AS A RESULT OF BUYER’S DEFAULT.
13.After Buyer has removed any item from NMC'S possession or within two (2) days of the date of the auction, whichever is sooner, NMC shall have no obligation to make any adjustment or accommodation to Buyer because of any mistake in quantity with respect to such item or items. Buyer must make all requests for adjustments in writing to NMC before any item is removed from the premises where the auction is conducted.
14.NMC shall not be responsible for any damages, loss or theft of Goods or delays contemplated in Section 8 of these Terms and Conditions. Without limiting the foregoing, NMC shall not be responsible for damages or losses caused by strikes, civil disorders, acts of nature, government delay or imposed sanctions, machinery movers, riggers or acts of God.
15.If for any reason there is a final determination made by NMC that NMC is unable to deliver clear title or ability to remove any Goods purchased by Buyer, NMC'S sole liability shall be to return all sums paid by Buyer to NMC in respect of such Goods. Buyer/Bidder hereby agrees that under all possible circumstances, NMC's maximum liability in any and all auctions and sales transactions is hereby limited to refunding the purchase price actually paid by the Buyer or Bidder for the applicable sale or auction transaction.
16.Minimum or Reserve Prices. NMC, in its sole discretion, reserves the right to establish a reserve or minimum price on any Goods at any time without having to announce, post or publish notice to attendees, bidders and buyers at any auction, whether online or onsite. NMC reserves the right to confirm or reject the final bid. Further, NMC, and/or its employees, officers, owners, affiliates or subsidiaries, may bid at the auction on any Goods at any time either for its own account, benefit or on behalf of a third party or proxy bid.
17.Bidders may appoint NMC to be a proxy for the sole purpose of purchasing of bidding when the Bidder CANNOT bid on the day of the sale or does not understand the bidding process. Proxy bids DO NOT include any applicable buyer’s premiums and sales taxes. Proxy Bidders will be notified only if they have been declared the high bid. Notification will take place in the form of an electronic invoice, which will be sent to the email address provided during registration.
18.NMC, in its sole discretion, reserves the right to refuse the bid or cancel the lot sale of any person without providing any notice or reason therefore.
19.NMC, in its sole discretion, shall control all bidding increments, closing time extensions and advances at any auction. NMC may, in its sole discretion, reject any bid for any reason, settle a dispute amongst bidders as to the high bid or re-open a lot for any reason. No returns or refunds will be permitted, unless authorized by the NMC in writing.
20.NMC reserves the right, in its sole discretion, to sell items advertised as a public auction sale, on a piece-by-piece basis or as a complete lot. Without limiting the generality of the foregoing, NMC may accept a complete lot bid and then conduct an item by item auction which auction shall be effective only if the total proceeds therefrom exceed the amount of the complete bid.
21.All information provided by NMC to a Buyer, including without limitation, any advertising, lot sales catalogs or otherwise, is subject to deletions, errors, additions, and changes without notice. Although information is gathered from sources thought to be reliable, NMC shall have no responsibility whatsoever for the correctness of any information provided to any attendee or Bidder. Every Bidder hereby agrees to rely solely on the Bidder's own independent investigation and inspection of any and all Goods.
22.The auctioneer may add other terms and conditions of sale, such additional terms and conditions to be announced prior to the auction.
23.If NMC is selling or auctioning any Goods on behalf of a third party owner, NMC shall act as an agent only and shall have no liability whatsoever for the acts of any owner/principal of the third party.
24.Buyer hereby agrees to comply with all US export and import control and related laws, and acknowledge that NMC is not the exporter or importer of any purchased item. New Mill Capital does not provide customs information, such as HTS codes or certificates of origin, for purchased Goods. It is the sole responsibility of Buyer to provide such information or obtain the information from the original equipment manufacturer (OEM).Certain items offered for sale at the auction may constitute "Restricted Technology." Under federal law, such items may not be shipped outside the United States. NMC makes no representation or warranty concerning, and has conducted no investigation to ascertain which items, if any, constitute Restricted Technology, or whether any item may have been imported in violation of any U.S. laws or international treaties.
25.Each and every Buyer acknowledges that an auction site is a potentially dangerous place, Flammable, noxious, corrosive and pressurized substances may be present. Heavy equipment may be operated and electrical circuits may be live. Every person enters the auction site at his or her own risk with notice of the condition of the auction site or premises and the activities that will be or have been conducted on the premises. No person shall have any claim against NMC, the seller or their respective agents for any injuries sustained or for damages to or loss of property that may occur at or around the auction site.
26.If the Buyer fails to comply with any of the Terms and Conditions herein, in addition to the remedies provided for Default, NMC shall have all rights and remedies available to it at law and in equity. Without limiting the generality of the foregoing, NMC may retain all deposits and partial payments received from Buyer and may resell any Goods that Buyer fails to purchase. Buyer shall be responsible for all costs, losses, and damages suffered by NMC (i) as a result of Buyer's breach of any of the Terms, including without limitation, lost profits and consequential damages, and (ii) incurred in connection with the enforcement of NMC'S rights, including, without limitation, legal fees and costs and expenses related to the resale of Goods, including storage and rigging fees.
27.As a prerequisite to asserting any claims against NMC, a Buyer must set forth those claims in writing in sufficient detail to advise as to the particulars of such claim and deliver it by Certified Mail, Return Receipt Requested, to NMC within thirty (30) days of the conclusion of the auction at its address at 50 Louis Street NW, Grand Rapids, MI 49503. Any dispute of any nature whatsoever asserted by a Buyer against NMC shall be instituted within one (1) year of the assertion of its written claim in a state or federal court in San Joaquin County, California, which shall have sole jurisdiction over such dispute. Any claim that NMC may have against the Buyer arising out of its default under the terms of this Agreement, shall similarly be instituted in San Joaquin County of California to which jurisdiction the Buyer irrevocably consents. Costs and attorneys’ fees shall be awarded to the prevailing party. Each Bidder herby waives trial by jury in any action, proceeding or counterclaim brought by any Bidder against NMC on any matter arising out of or in any way connected with these Terms and Conditions, the auction, the Goods or the purchased Goods.
FAQs
Rheem 50 Gallon Natural Gas Water Heater? ›
#1 – No hot water
Firstly, check the power supply to your hot water unit. Check if the safety switch is ON at your switchboard. Also, check your circuit breaker and fuse. If they are all working as expected, the problem could be because of high water demand.
#1 – No hot water
Firstly, check the power supply to your hot water unit. Check if the safety switch is ON at your switchboard. Also, check your circuit breaker and fuse. If they are all working as expected, the problem could be because of high water demand.
What is the issue? Is your gas water heater not hot enough? If you find yourself in this situation, there are usually three common culprits: a broken dip tube, a buildup of sediment in your tank or a malfunctioning heating system.
What temperature should a Rheem 50 gallon gas water heater be set at? ›A Rheem water heater leaves the factory with the temperature preset at 120 degrees Fahrenheit, but you can adjust the temperature on the thermostat anywhere from 90 degrees Fahrenheit up to 150 degrees Fahrenheit.
Why is my new water heater not getting hot enough? ›Sediment Build-Up
Now, if your new hot water heater is only lukewarm, then it may not have been used enough yet for sediment build-up—but if the unit isn't new, sediment build-up is the most common cause.
A properly and professionally installed gas hot water heater will provide hot water most quickly. An average 40-gallon heater will only take about 30 to 40 minutes to provide heat water, while you can expect hot water from a larger tank (80-gallons) in approximately 60 to 70 minutes.
Why do I only get 10 minutes of hot water? ›The most common part that gets damaged is the “Dip Tube”. When it gets worn down, it leads to the mixing of cold and hot water. So, you feel as if the hot water runs out after 10 mins. The Solution – A damaged dip tube has to be replaced.
How do I get more hot water from my gas water heater? ›There are some ways to get more hot water out of an existing water heater without upgrading its size. You can raise the temperature up from the factory setting of 120° to 140° and then add a mixing valve that mixes the overheated water with cold water to make that stored hot water go further.
Why is my gas hot water heater only warm? ›Inspect the thermostat, which controls hot water heater temperature. If someone has recently changed the setting, that could be the reason behind your lukewarm water woes. However, if the temperature setting is correct, the thermostat itself might be broken. You can have the thermostat replaced fairly inexpensively.
How long does a 50 gallon Rheem water heater last? ›Rheem hot water systems have a typical life span of between 5 and 15 years depending on water conditions and how well the system has been serviced.
How long does it take to fully heat a 50 gallon water heater? ›
Do you have an electric tank water heater that can hold 50 gallons at a time? This kind of water heater can heat water in anywhere between 145 and 150 minutes. Do you have a gas tank water heater that can hold 50 gallons? This type of water heater can heat water in anywhere between 40 and 50 minutes.
What is the best setting for a Rheem gas water heater? ›120 degrees Fahrenheit is the safety recommendation against scalding, but 140° is the common default setting. Most experts agree that anything below 120 degrees creates a risk for bacteria to develop inside your water heater from stagnant water, such as legionella that causes Legionnaire's disease.
Why is my water only getting luke warm? ›If the water is constantly lukewarm, it usually indicates a problem with the upper heating element. A short-lived supply of fully hot water points to a problem with the lower heating element.
Will a new water heater give more hot water? ›Tempering Valve: If your current water heater is fairly new, well insulated, and in good condition, adding a tempering valve (aka. mixing valve) to your water heater can soup up your hot water capacity. After the device is installed, the water temperature in the tank can be increased well above the normal setting.
Why does my hot water run out so quickly with new water heater? ›Water Heater Runs Out Of Hot Water Quickly: Possible Reasons Why. As mentioned above, several things can cause a home's hot water supply to run out faster than it should. The three most common culprits are sediment build up, a faulty heating element and a broken dip tube.
Why does my Rheem water heater keep needing to be reset? ›In some cases, the water heater reset button will repeatedly trip. This is a warning sign of a larger issue such as a faulty thermostat, loose wiring, corroded parts, a grounding problem, or a malfunctioning high limit switch.
Why do I have to keep resetting my Rheem water heater? ›If your water heater reset button keeps tripping, the problem may be with the button itself. Your water heater's reset button is designed to cut power to your unit if your water temperature exceeds 180°F. However, over time the reset button's switch can wear out and struggle to accurately read the water's temperature.
Does a Rheem water heater have a reset button? ›To reset a Rheem water heater, locate the red reset button located behind the panel. Remove the panel and any insulation that may be in the way. If you have a tankless unit, the entire front panel comes off.
What is the ABC temperature setting on a Rheem gas water heater? ›Generally, A means 120 degrees, B means 130 degrees, and C means 140 degrees.
How long does it take to shower with a 50 gallon water heater? ›How long does it take to shower with a 50 gallon water heater? A 50 gallon water heater will produce approximately 36 gallons of hot water in an hour. Depending on the shower head, water temperature and flow rate, it typically takes between 7 to 10 minutes to shower with a 50 gallon water heater.
Why does my 50 gallon water heater run out of hot water so fast? ›
If your hot water runs out too fast, you may have an issue with: Too much hot water demand from multiple sources at the same time. Sediment build up inside of your water heater tank. A broken dip tube.
Why does my shower only have hot water for 5 minutes? ›The Showerhead Mixer Valve Is Broken
If it's broken, it won't be able to add enough hot water to the cold water to keep it hot for an extended period of time. A professional plumber can easily replace the broken mixer valve and have your shower back up and running in a few minutes.
There are several reasons; the distance from the water heater, the diameter of the piping, and the flow rate of the water. The further the hot water has to flow, the longer it takes to heat up the shower faucet. This is especially true with a larger home.
Why does my hot water go cold after a few minutes? ›Low water pressure
If the water pressure to your house drops, this can affect how the hot water pressure is working in your system too. If your shower goes cold after a few minutes, it might be that you've been unlucky enough to be showering just as the water pressure dropped.
The Rheem Water Heater Booster installs directly on a tank's hot water line to provide more hot water than the tank alone can provide. The unit senses the temperature of the water from the tank outlet, and activates when it senses that its inlet temperature has dropped below the user set activation temperature.
How long should hot water last in shower? ›The average adult uses about 10 gallons of water per shower (at a rate of 2 gallons of water per minute). If you assume that an 80-gallon tank has about 55 gallons of hot water to dispense before refilling, that means you have 27 or so minutes of total shower time before running out of hot water.
What should a gas hot water heater be set at? ›Know the Ideal Setting:
The best setting for gas water heaters is around 115 to 120 degrees Fahrenheit. Oftentimes, water heaters will have additional options to either lower or increase the temperature of the water inside.
The Best 50-Gallon Gas Water Heater
The Rheem Performance Platinum 50-gallon natural gas water heater is the perfect option for your house if you need a low-cost, dependable gas water heater that will last for many years without requiring regular maintenance.
Rheem Water Heaters Prices, and Installation Cost
Most customers choose 50-gallon natural gas water heaters. Typically a 50-gallon natural gas water heater installation costs between $900 and $1,700.
It typically costs somewhere between $650 and $2,400 to replace a 50-gallon hot water heater. Though 40-gallon tanks are the most common, 50-gallon tanks better accommodate households with four to five people and heat 3 to 5 gallons per minute. You can keep costs down by replacing your water heater with the same type.
How many gallons of hot water can you get out of a 50 gallon water heater? ›
With a 50-gallon tank, you should get 35 gallons; and an 80-gallon tank will yield 56 gallons. This is because as hot water is being used, cold water continuously enters the tank.
Is 50 gallon water heater sufficient? ›Typically, the rule-of-thumb is that you want a 40 gallon tank for 1 to 4 people, a 50 gallon tank for 4 to 6 people, and a 50 gallon high recovery or 75 gallon tank for 6 to 8 people. Energy consumption for 40 and 50 gallon standard water heaters is quite comparable.
How long should I wait to run water after a new water heater? ›Starting at the faucet that is closest to where the water enters your home, turn on the HOT WATER at each faucet, including tubs and showers, and let the HOT WATER run for at least 10 minutes for a typical 40-gallon hot water tank (15 minutes for a 55-gallon hot water tank).
What is the first hour rating on a 50 gallon water heater? ›The tank capacity in gallons X 0.70 (rule of 70%) + recovery rate = first-hour rating in gallons per hour. A 50 gallon water heater and a recovery rate of 40 gallons per hour (GPH). Calculate the formula as shown; 50 gallons X 0.70 + 40 gallons per hour (GPH) = 75 (GPH) first-hour rating.
What is the most efficient way to set your water heater? ›Ideally the system needs to be set up to supply two temperatures, one for heating and one for hot water. I.e. the boiler operates at 70degC for hot water and 50-60degC for heating, or less if possible.
What is the best water heater setting for summer? ›We recommend always keeping the heater set between 110 and 120 degrees. In the summer, try setting your water heater temperature at the low end of this scale, placing it close to or at 110 degrees. In the winter, lean toward the high end of the range. During this season, 120 is a much more acceptable temperature.
Why is my water never hot? ›The lack of hot water is a common problem that can be resolved by looking for loose connections to the water heater and resetting any fuses in the circuit breaker box that may have tripped, causing a lack of hot water. After about an hour, your home will be supplied with warm water again if the breaker tripped.
Is 135 too hot for water heater? ›The ASSE Recommendation
The American Society of Sanitary Engineering recommends that hot water tanks be set from 135 to 140 degrees, to inhibit the growth of Legionella bacteria, with the installation of anti-scald devices and tempering valves to prevent hot water injuries.
If you're looking for a reliable water heater brand that offers longevity at an affordable price, then Rheem is a great choice. They have many different water heaters with gas, electric, tankless, solar, and hybrid options available, so you can easily choose an option that suits your home.
Why is my new water heater not hot enough? ›Sediment Build-Up
Now, if your new hot water heater is only lukewarm, then it may not have been used enough yet for sediment build-up—but if the unit isn't new, sediment build-up is the most common cause.
How long should a 50 gallon water heater last? ›
A 50-gallon water heater will last about 8 to 20 years, which is longer than most water heaters. An extra 10 gallons might not seem like a huge difference. But choosing a 50-gallon water heater also means choosing a more cost-efficient water heater.
How often should I flush my water heater? ›Water Heater Maintenance Tips
Flush your water heater every six months or so. If you have harder water, or water that contains more minerals, you may want to flush it more often. If you leave town, change your water heater to its vacation setting. The pilot light will stay on, but the water will not be heated.
Are you running out of hot water quicker than you used to? That's usually caused by a bad dip tube. But, if you have an electric water heater, the culprit could also be broken heating elements or a faulty thermostat.
How do you clean the thermocouple on a Rheem water heater? ›Clean the thermocouple - using the emery cloth sandpaper, sand the ends of the thermocouple and then give it a finishing touch with the lint-free cloth. Hopefully, you can get to the ends of the thermocouple without having to detach it from the assembly, but you may have to do that.
Why does my 50 gallon water heater run out of hot water? ›Water Heater Runs Out Of Hot Water Quickly: Possible Reasons Why. As mentioned above, several things can cause a home's hot water supply to run out faster than it should. The three most common culprits are sediment build up, a faulty heating element and a broken dip tube.
Is there a recall on Rheem gas water heaters? ›Rheem Performance Platinum recall
The control panel on the water heaters can overheat, posing fire and burn hazards. The firm has received 296 reports of control panels overheating, including one report of a fire which resulted in $5,800 in property damage. No injuries have been reported.
The most common reason that your pilot light on your water heater keeps going out is a damaged, bent or dirty thermocouple.
How do I know if my thermocouple is bad on my water heater? ›If your thermocouple is faulty, your first indication may be that you don't have hot water. Since a malfunctioning thermocouple will shut off the gas valve, your water heater won't have the resources it needs to heat the water in the tank. If your thermocouple is bad, the pilot light will not be lit.
How do you know if the thermocouple is bad on a hot water heater? ›If the pilot lights but the flame goes out as soon as you release the button after holding it for 60 seconds, then the thermocouple is bad. It's possible to replace the thermocouple without removing the burner assembly, and many repair people do this.
How do you unclog a thermocouple? ›Yes, you can clean a thermocouple, but the task must be done with a light touch. Remove the thermocouple from the process assembly, using a steel wool or emery cloth, lightly clean the tip removing any build up. Cleaning a thermocouple is not a fix for an issue, such as inaccurate readings.