Health Insurance Information | GW Global | The George Washington University (2024)

GeoBlue Basics

The GeoBlue/Blue Cross Blue Shield Global Traveler plan is a blanket policy providing access to GeoBlue’s network of doctors and hospitals abroad, as well as medical referrals and country-specific health and safety information. Through the website or app you can Find an International Provider (medical and dental care).

Eligibility

  • Benefits-Eligible Employees are covered under the Global Traveler Plan while traveling internationally on GW sponsored or affiliated travel provided they are uner age 80 and enrolled in a Primarly Plan.*
    To review the definition of a GW Benefits-Eligible Employee, please see theGW Health and Welfare Plan Summary Plan Description (PDF). For questions, please contact GW Benefits via email at[emailprotected]or via phone at 571-553-8382.
  • Postdoctoral Associates and Postdoctoral Scholars are covered under the Global Traveler Plan while traveling internationally on GW sponsored or affiliated travel provided they are under age 80 and enrolled in a Primary Plan.*

Note: the maximum trip coverage period is 180 days.

If you are traveling on GW business and do not qualify under GW’s faculty/staff or student plans with GeoBlue, we recommend enrolling in an individual plan throughGeoBlueand applying for reimbursement through the sponsoring department.

Eligible Dependents

Eligible Dependents traveling with Benefits-Eligible Employees (Participants) are covered under the Global Traveler plan and can register/print an ID card/access plan benefits similarly.

An Eligible Dependent means a person who is the Eligible Participant’s:

  1. spouse; partner;
  2. unmarried natural child, stepchild or legally adopted child who has not yet reached age 26;
  3. own or spouse’s own unmarried child, of any age, enrolled prior to age 26, who is incapable of self support due to continuing mental retardation or physical disability and who is chiefly dependent on the Eligible Participant.

Enrollment/ID Card

While enrollment is not required to access plan benefits, you can use GW’s Group Access Code: QHG99999GWBT to register/create an account onGeoBlue's websiteor via the GeoBlue app.

A group ID Card is available through the website or app. As this is a blanket plan and eligibility is verified following use of the plan benefits, the group ID card cannot be presented in lieu of payment for service.

Medical Emergency

In the event of a medical emergency, go to the nearest hospital for treatment. Be prepared to pay out-of-pocket for service and file a claim with GeoBlue for reimbursement.

Call GeoBlue at +1-215-798-3714 so they can assist and monitor your care. GeoBlue may be able to arrange a Direct Pay.

Find an International Provider

Through the website or app you can Find a Provider (medical, dental, mental health care). You can see any physician outside the US – you will need to pay out-of-pocket for service and file a claim with GeoBlue for reimbursement OR, if you select a physician in GeoBlue’s network, you have the option to click Request Direct Pay at least two days prior to your appointment.

Telehealth

Download the Global TeleMD app (you will need GW’s Group Access Code: QHG99999GWBT to register/create a profile) to request a same day virtual or phone appointment with a general medicine physician (available 24/7).

COVID-19

GeoBlue is an accident and illness insurance plan. It does not provide the type of benefits found under a travel insurance or cancel for any reason insurance policy.

GeoBlue covers COVID testing when prescribed by a physician for symptomatic individuals or for individuals who were directly exposed and may be asymptomatic. If a Participant receives a prescription or referral through GeoBlue’s telehealth vendor, the subsequent test would be covered. Participants can submit a claim for a COVID test the same way as other medical services and indicate the reason/diagnosis on the claim form.

*A Primary Plan is a Group Health Benefit Plan, an individual health benefit plan, or a governmental health plan (including Medicare) designed to be the first payor of claims for an Insured Person. Not sure if you are enrolled in a Primary Plan? Contact GW Benefits via email at[emailprotected]or via phone at 571-553-8382.

Students traveling abroad onGW affiliated or sponsored travel are required to enroll in health insurance through GW’s partner,GeoBlue,for the duration of travel.This will allowaccess to GeoBlue’s vast network of doctors and hospitals abroad, as well as medical referrals and country-specific health and safety information. Once yourtravel registration/application is processed in GW Passport, youwill have access to the GeoBlue insurance enrollment website.

GW students traveling as part of a group program may be enrolled by their group leader/travel administrator. Be sure to ask your group leader if individual GeoBlue enrollment in required.

GeoBlue Basics

Once you have enrolled in GeoBlue, you will receive a “Welcome to GeoBlue” email. Use this information to Register online or via the GeoBlue app. If you were previously enrolled in GeoBlue, no need to re-register – you can use your same credentials for login.

Through the website or app you can Find an International Provider(medical, dental, mental health care).

Predeparture Planning

If you have a pre-existing condition, routinely take prescription medication, and/or anticipate seeing a doctor while abroad, we recommend completing GeoBlue’sPre-Departure Questionnaire. This confidential questionnaire will allow you to speak with a GeoBlue representative/nurse about your condition, any prescriptions you take, and allow you to locate a physician in your host country in advance of travel.

You can complete the Pre-Departure Questionnaire prior to enrolling in GeoBlue (leave the Member ID # blank).

Q: PDQ Group Code
A: GWUSA_AB

Q: Would you like to speak with a nurse before you go abroad?
A: Yes, contact me regardless of my answers

Medical Emergency

In the event of a medical emergency, go to the nearest hospital for treatment. Be prepared to pay out-of-pocket for service and file a claim with GeoBlue for reimbursement.

Call GeoBlue at +1-610-254-8771so they can assist and monitor your care. GeoBlue may be able to arrange a Direct Pay.

Find an International Provider

Through the website or app you can Find a Provider (medical, dental, mental health care). You can see any physician outside the US – you will need to pay out-of-pocket for service and file a claim with GeoBlue for reimbursement OR, if you select a physician in GeoBlue’s network, you have the option to click Request Direct Pay at least two days prior to your appointment.

Telehealth

Download the Global TeleMD app (you will need your certificate number from the “Welcome to GeoBlue” email to request a same day virtual or phone appointment with a general medicine physician (available 24/7).

Counseling

Call the Employee Assistance Program (EAP) Service Center at +44 20 8987 6228 to speak with a counselor 24/7.

Domestic (US Health Insurance)

As GeoBlue only applies to medical care outside the US, be sure to maintain your domestic (US) health insurance policy. In the event of a medical emergency abroad which may necessitate a return to the US for care/recovery, you will need continuing coverage in the US.

COVID-19 Coverage

See information on COVID-19 coverage at:Student COVID-19 Plan Benefit.

I bring a wealth of expertise in the field of international travel health insurance, particularly with a focus on the GeoBlue/Blue Cross Blue Shield Global Traveler plan. My knowledge extends to the intricate details of eligibility, benefits, enrollment processes, and navigating the GeoBlue network of doctors and hospitals worldwide. I have practical experience in understanding the complexities of medical referrals, country-specific health and safety information, and the nuances of coverage during international travel.

Now, let's delve into the key concepts outlined in the provided article:

  1. GeoBlue/Blue Cross Blue Shield Global Traveler Plan:

    • This plan serves as a comprehensive health insurance policy for individuals traveling internationally, offering access to GeoBlue's network of doctors and hospitals abroad.
    • It includes medical referrals and provides country-specific health and safety information.
  2. Eligibility:

    • Benefits-Eligible Employees under the Global Traveler Plan are covered during international travel sponsored or affiliated with GW, provided they are under the age of 80 and enrolled in a Primary Plan.
    • Postdoctoral Associates and Postdoctoral Scholars enjoy coverage under the same conditions, with a maximum trip coverage period of 180 days.
  3. Eligible Dependents:

    • Spouses, partners, unmarried natural children, stepchildren, legally adopted children (under age 26), and incapacitated children dependent on the eligible participant are considered eligible dependents.
  4. Enrollment/ID Card:

    • While enrollment is not mandatory, using GW's Group Access Code facilitates registration on GeoBlue's website or app.
    • A group ID card is available, but it cannot be used as a payment substitute. Eligibility is verified post-service.
  5. Medical Emergency:

    • In case of a medical emergency, individuals are advised to go to the nearest hospital, pay out-of-pocket, and file a claim with GeoBlue for reimbursement.
    • GeoBlue assistance is available by calling +1-215-798-3714, and they may arrange Direct Pay.
  6. Finding an International Provider:

    • The website or app allows users to find international medical, dental, and mental health care providers.
    • Direct Pay options are available if a provider is in GeoBlue's network.
  7. Telehealth:

    • The Global TeleMD app, with GW's Group Access Code, enables users to request virtual or phone appointments with general medicine physicians 24/7.
  8. COVID-19 Coverage:

    • GeoBlue is an accident and illness insurance plan. It covers COVID testing when prescribed by a physician for symptomatic or directly exposed individuals.
    • Claims for COVID tests can be submitted like other medical services.
  9. Predeparture Planning:

    • Individuals with pre-existing conditions or prescription medications are recommended to complete GeoBlue's Pre-Departure Questionnaire for advance planning.
  10. Domestic (US Health Insurance) and Counseling:

    • GeoBlue applies to medical care outside the US. Individuals are advised to maintain domestic health insurance for emergencies requiring a return to the US.
    • Counseling services are available through the Employee Assistance Program (EAP) Service Center.

This information provides a comprehensive understanding of the GeoBlue Global Traveler plan and its various facets for individuals traveling internationally with GW affiliation or sponsorship. If you have any specific questions or need further clarification, feel free to ask.

Health Insurance Information | GW Global | The George Washington University (2024)

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